Terms & Cancellations

Last updated: July 2026

Kerb Remote Barbers is a mobile barbering service providing haircuts, fades, and beard grooming at customers' own addresses. By booking a service through this website, you agree to the following terms.

Bookings and payment

Full payment is taken at the time of booking via Stripe. Your appointment is only confirmed once payment has gone through successfully.

Cancellations and rescheduling

You can cancel or reschedule free of charge if you get in touch at least 24 hours before your appointment.
Cancellations made with less than 24 hours' notice, or missed appointments where we arrive and no one is available, may not be eligible for a refund.
If we need to cancel or reschedule (illness, unforeseen circumstances, etc.), we'll let you know as early as possible and offer a full refund or a new slot.

Your right to cancel (Consumer Contracts Regulations): Under UK law, services booked online normally come with a 14-day cooling-off period. Because haircuts are often booked and carried out within a shorter timeframe, by booking with us you agree that the service may go ahead within that 14-day period, and you accept this may affect your right to cancel and receive a refund once the service has been provided in full.

On the day

Please make sure a suitable space is available at the agreed address (good lighting, access to a plug socket if needed, and space to move around comfortably). We'll always aim to be on time, and will message ahead if we're running early or late.

Age and consent

If booking a cut for a child or another person, you confirm you have the authority to do so and that appropriate supervision will be provided during the appointment.

Liability

We take care and pride in our work. In the unlikely event of an accident or an issue with your service, please get in touch as soon as possible so we can resolve it. Kerb Remote Barbers holds public liability insurance.

Contact us

For any questions about a booking, cancellation, or these terms, please get in touch via the contact details provided in your booking confirmation.

Changes to these terms

We may update these terms occasionally. The latest version will always be posted on this page.